Securelux

Maintenance Request Form

Please complete the following fields to log a service call. We will reply to your email within 24 hours (excluding public holidays and weekends).

This online service facility is only available for products that have been manufactured and installed by Securelux.

A call-out fee will be charged for service calls not covered under our workmanship warranty. Individual products will have manufacturers' warranties, and our involvement in supporting these claims may result in a call-out fee.

Are you the original purchaser? *

No guarantees, but we will try our best.

Which product are you having a problem with?

Security screens

Shutters

Max file size 25MB. Please show as much detail as possible, this helps us route your request promptly.