Question 1

How much does Crimsafe cost?

Accepted Answer

Crimsafe windows start from around $350 and doors from around $1,000. The exact price depends on the product tier, opening size, installation requirements, and frame colour.

Question 2

What affects the price of a Crimsafe security screen?

Accepted Answer

Four factors: the Crimsafe product tier, door and window size, installation requirements, and frame colour. 3M security film is priced separately, from around $100 to $1,000 per panel.

Question 3

Are payment plans available?

Accepted Answer

Yes. Securelux offers weekly payment plans with final payment due upon installation completion. Quotes include a 30-day price lock guarantee.

Question 4

What is Crimsafe?

Accepted Answer

Crimsafe is a stainless steel security screen system built around two things: a Tensile-Tuff mesh made from 0.9mm 304-grade structural stainless steel, up to 26.5% thicker than most other mesh products on the market, and a Screw-Clamp fastening system that mechanically locks the mesh into the frame.

Question 5

Does Crimsafe rust?

Accepted Answer

No. The stainless steel mesh resists corrosion, and for coastal homes Securelux applies a Saltwater Series gel to every clamp screw as extra protection.

Question 6

Can you see through Crimsafe?

Accepted Answer

Yes. The fine mesh and slim frame keep the view and airflow open, without bars or grilles.

Question 7

What colours does Crimsafe come in?

Accepted Answer

Crimsafe frames come in 13 standard powder-coated colours plus a range of woodgrain finishes. Custom colour matching is available on request.

Question 8

Can Crimsafe be cut?

Accepted Answer

Crimsafe has passed knife shear testing, resisting continuous cuts exceeding 150mm.

Question 9

Can you paint Crimsafe?

Accepted Answer

No. Frames are specially powder-coated during manufacturing. DIY painting voids the warranty. Mesh is always black for transparency.

Question 10

Where is Crimsafe made?

Accepted Answer

Made in Securelux's factory at Redland Bay with a dedicated team focused on quality.

Question 11

How does Crimsafe compare to Prowler Proof, Amplimesh, Invisi-Gard or ArmourX?

Accepted Answer

All use stainless mesh but differ in fastening methods. Independent testing at the University of Queensland found Crimsafe withstands 550J of impact (Regular) up to 750J (Ultimate), which is 5.5 times the current Australian Standard.

Question 12

Is Crimsafe better than a cheaper security door?

Accepted Answer

Quality products sit in similar price ranges once mesh and accessories are considered. Budget doors often cut costs on accessories and installation.

Question 13

Why does the installer matter as much as the product?

Accepted Answer

Even the strongest mesh can underperform if it is not installed correctly. A poor installation is the easiest way for a screen's effectiveness to be undermined.

Question 14

Crimsafe vs ArmourX?

Accepted Answer

Crimsafe uses patented Screw-Clamp technology, which mechanically fastens the mesh into the frame using tamper-resistant screws. ArmourX uses pressure retention where mesh is held by friction.

Question 15

Does Securelux service the Gold Coast?

Accepted Answer

Yes. Service area spans from Caboolture and Burpengary through Brisbane, Redland Bay and Ipswich to Burleigh on the Gold Coast, plus the Moreton Bay region.

Question 16

Is there a warranty on Crimsafe and the installation?

Accepted Answer

Crimsafe products carry a 10-year manufacturer warranty, plus 2 further conditional years, and Securelux backs its own installation with a 12-month workmanship warranty.

Question 17

What happens after installation if something goes wrong?

Accepted Answer

Securelux SecureCare provides warranty support and troubleshooting. For break-ins or vandalism, a $99 callout fee applies.

Question 18

How does a security screen door lock?

Accepted Answer

The security screen locks with a three-point locking system operated by a key through a pin cylinder barrel. A pin cylinder barrel is recommended over a wafer cylinder.

Question 19

What material are security screens made of?

Accepted Answer

Security screens are typically made from aluminium frames and stainless steel mesh.

Question 20

What is the best security screen door?

Accepted Answer

When comparing options, consider aesthetics, product quality, and installation quality. Crimsafe testing shows a 550J result which is 5.5 times the Australian Standard.

Question 21

Are security screen doors safe?

Accepted Answer

They help provide safety against intruders, fall prevention, storm protection, insect protection and fire protection. The level of protection depends on the product and installation.

Question 22

What is Security Glass Film?

Accepted Answer

Security Glass Film is an application to cover glass and protect your home from potential intruders. It is designed to sustain a higher load while being stretched more.

Question 23

How much does Security Glass Film cost?

Accepted Answer

3M film pricing is dependent on the size of the window and the installation required. The pricing range per panel is extensive, starting from $100 and going up to $1,000.

Question 24

How thick is Security Glass Film?

Accepted Answer

Ultra 600 Security thickness is 6 mil (0.15mm). Its strength comes from being a micro-layered film.

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